Privacy Policy

Last updated: August 15, 2023

1. Introduction

This Privacy Policy explains how VibeNikah ("we", "our", or "us") collects, uses, and shares your personal information when you use our website and mobile application (collectively, our "Platform").

Our Platform is designed to help Muslims find suitable marriage partners in accordance with Islamic values. We understand the sensitive nature of matrimonial searches and have designed our privacy practices with this in mind.

2. Information We Collect

We collect several types of information from and about users of our Platform, including:

  • Personal Identifiers: Name, email address, postal address, phone number, date of birth, and government-issued identification (for verification purposes only).
  • Profile Information: Education history, employment details, religious practices, family background, interests, preferences for a spouse, and photographs.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, device type, and operating system.
  • Usage Data: Information about how you use our Platform, including which profiles you view, your search criteria, and communication with other users.

3. How We Collect Your Information

We use different methods to collect data from and about you including through:

  • Direct Interactions: Information you provide when creating an account, completing your profile, communicating with other users, or contacting our support team.
  • Automated Technologies: As you interact with our Platform, we may automatically collect technical data about your equipment, browsing actions, and patterns.
  • Third Parties: We may receive personal data about you from various third parties such as analytics providers, advertising networks, and search information providers.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To create and manage your account
  • To provide matchmaking services
  • To enable communication between users
  • To verify your identity and prevent fraud
  • To improve our Platform and develop new features
  • To provide customer support
  • To send you notifications, updates, and marketing communications (where you have opted in)
  • To comply with legal obligations

5. Data Sharing and Disclosure

We may share your personal information with:

  • Other Users: Your profile information will be visible to other users according to your privacy settings.
  • Service Providers: We use third-party service providers to help us operate our business and the Platform.
  • Legal Requirements: We may disclose your information where required by law, regulation, or legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We don't sell or rent your personal information to third parties.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. These include:

  • Encryption of sensitive data
  • Regular security assessments
  • Strict access controls for our staff
  • Regular backups
  • Staff training on data protection

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access and receive a copy of your personal data
  • The right to rectify any inaccurate personal data
  • The right to erasure of your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data

If you wish to exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

If you delete your account, we will delete or anonymize your personal data, except where we need to retain certain information for legitimate business or legal purposes.

9. International Transfers

Our operations are primarily based in the United Kingdom, but we may transfer your data to other countries where our service providers are located. Whenever we transfer your personal data outside the UK or European Economic Area, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

10. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Platform. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

11. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child without parental consent, we will delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

We will notify you of any material changes via email or through a notice on our Platform before the change becomes effective.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@vibenikah.com

Postal address: 123 Matrimony Lane, London, UK, W1 1AA

Phone: +44 20 1234 5678